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Source to Service Modernized By Technology

IT solutions for the utilities industry.

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Resilient. Responsive. Results.

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Resilient operations

Centralized, AI-powered proactive observability with C1 OnGuard keeps every critical asset online. 

  • AI‑powered analytics proactively detects anomalies across production sites, transmission facilities, and operations centers. 
  • Data-driven insight reveals patterns and anomalies across applications, infrastructure, and data - proactively maximizing uptime, throughput, and security. 
  • Single‑pane view simplifies administration especially for audits, root cause analysis, and troubleshooting. 
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Responsive services

C1 uniquely simplifies complexity and lowers costs by expertly monitoring, managing, and optimizing the technologies that keep utilities flowing. 

  • IT Advisory services for utilities to create a blueprint for an optimized design. 
  • Professional services augment your teams to connect all the pieces. 
  • Managed IT services extend your utilities teams to drive operational excellence.
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Results delivered

From enterprise networking to cybersecurity to customer experience, C1’s experienced experts work with your teams to ensure “it just works.” 

  • Connect field crews, control-room operators, and engineers from any location – to accelerate decisions that drive uninterrupted service. 
  • Automate using self-service systems to significantly reduce wait times and improve customer satisfaction during high-demand periods. 
  • Streamline operational processes to unlock the full potential of data. 
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Talk to an expert

Discover how C1’s AI‑powered communications, infrastructure, and cybersecurity solutions can transform your utility operations and customer engagement. Schedule a call today!

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Frequently Asked Questions

What experience does C1 have working with utility companies?
C1 has deep expertise in partnering with utilities to modernize operations, secure infrastructure, and improve customer service. Our solutions connect field crews, engineers, and control room operators, ensuring reliable service delivery and faster decision-making for uninterrupted operations.
How does C1 help utilities achieve resilient operations?
C1 OnGuard delivers centralized, AI-powered observability across all critical assets. By detecting anomalies proactively in production sites, transmission facilities, and operations centers, we maximize uptime, throughput, and service reliability. Our single-pane-of-glass view also streamlines audits, troubleshooting, and root cause analysis. 
What cybersecurity protections does C1 offer for the utilities sector?
C1 safeguards utilities with AI-powered analytics, threat detection, and incident response designed to protect critical infrastructure. From securing applications to defending networks and control systems, we fortify the digital backbone of utility providers, ensuring compliance and resilience against evolving cyber threats.
How can C1 improve customer experience for utility companies?
We help utilities modernize communications by introducing self-service automation, intelligent call routing, and AI-driven customer engagement platforms. These reduce wait times, accelerate response during peak demand, and significantly improve customer satisfaction scores.
How does C1 support utilities with advisory, professional, and managed services?

C1 simplifies complexity with a full-service model:

  • Advisory services blueprint optimized designs.
  • Professional services integrate and connect technologies seamlessly.
  • Managed services extend your teams with expert monitoring, management, and optimization—driving operational excellence every day.
How does C1 leverage AI and data analytics in utility operations?
C1 provides AI-driven analytics that reveal patterns across applications, infrastructure, and data. These insights allow utilities to predict anomalies, optimize throughput, and make data-driven decisions that reduce downtime and strengthen reliability.
What makes C1 different from other managed service providers for utilities?
C1 offers a holistic, partner-first approach, integrating networking, cybersecurity, data analytics, and customer engagement into one resilient ecosystem. By filling gaps in technology strategy and operations, we deliver scalable, cost-efficient results that set utilities up for long-term success.
Can C1 solutions help utilities reduce operational costs?
Yes. By consolidating technology management, automating workflows, and proactively monitoring assets, C1 lowers the cost of downtime, minimizes manual intervention, and streamlines operations; allowing utilities to reinvest savings into strategic initiatives.
How does C1 help utilities prepare for audits and regulatory compliance?
Our centralized observability tools and security-first approach simplify compliance reporting, root cause analysis, and incident documentation. Utilities can meet regulatory standards more efficiently while reducing the burden on internal teams.
What outcomes can utility providers expect from partnering with C1?
By working with C1, utilities achieve resilient operations, lower IT complexity, stronger cybersecurity, and elevated customer satisfaction. Most importantly, they gain a trusted partner who delivers measurable results that keep critical services running reliably every day.