An AI copilot that bridges the AI to human gap.

Enhance AI-human collaboration with the copilot providing employees with the knowledge to work more efficiently and effectively.
Watch full demoTrue AI to human collaboration.

Introducing C1 Elly Assist for Contact Centers, the AI copilot that seamlessly transitions customers from AI to human agents. Empower your agents with real-time summaries, transcripts, and action items for efficient resolutions and happier customers.
View DatasheetYour customers won’t ever have to repeat themselves again.
Eliminate handoff headaches by equipping agents to seamlessly pick up where AI left off.
Empower agents with a complete view.
Agents get centralized, real-time customer overview with Agent featuringa two-way data flow. The Agent Workspace functions as a standalone platform or within an existing application.
Never miss a beat.
Capture the essence of every AI interaction, showing agents what was discussed, collected info, and clear next steps – all at glance.
Know your customers like never before.
Automatically identify what your customer wants, their sentiment, and even their language. Plus, customize what you capture to get the insights that matter most to you.

Suggestions you can trust.
Use editable generative AI suggestions to automate common responses so agents can resolve situations faster.

Fast track after-call work.
Key moments in a conversation are summarized and auto added to CRM records for continuous tracking.

Powered by C1 Elly
The only fully managed generative AI platform that safely activates the full potential of your enterprise data to accelerate your time to automation impact.
Learn MoreFrequently Asked Questions
Contextual Interactions. Intent Intelligence and the Agent Workspace are designed to transfer customer inquiries, or “intents,” from the AI to human agents in real-time, providing continuity and context for interactions that enhance support efficiency.
Hire C1 Elly today
Our AI Center of Excellence experts will demonstrate how C1 Elly can power your AI goals.
Resources

View Datasheet
C1 Elly Datasheet

Video
C1 Elly Automate Demo

Whitepaper
The Era of AI-Powered Connected Human Experience

Infographic