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Optimize Technology Investments to Deliver Patient-Centric Experiences

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3 Steps to optimization

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Secure the care journey

  • C1’s Prevent Detect Recover (PDR) comprehensive and proactive methodology delivers an AI-powered cybersecurity defense for the healthcare sector.
  • Strengthen protection with continuous threat monitoring and real-time AI analysis to prevent breaches before they occur.
  • Identify vulnerabilities and detect potential risks early, reducing downtime and securing patient trust.
  • Accelerate recovery with tailored response plans that ensure swift resolution and maintain operational continuity. 
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Intelligent automation

  • Deliver a seamless patient-centric experience with speed and accuracy by streamlining processes with intelligent automation that unlocks the full potential of healthcare data.
  • Automate the authentication process to make it quick and painless for patients and agents.
  • Give patients the flexibility to manage appointments with ease.
  • Enable patients to easily make payments anytime using flexible payment options.
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Strategic partnership

  • C1 uniquely simplifies complexity and lowers costs by expertly monitoring, managing, and optimizing the technologies powering patient experiences. 
  • Advisory services to create a blueprint for an optimized design for your healthcare organization. 
  • Professional services augment your teams to connect all the pieces.
  • Managed services extend your healthcare teams to drive operational excellence. 
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Earning your trust every day

See customer stories
  • Sutter_Health_Logo_Black

C1 became an extension of our team, empowering us to deliver better care.

Rebecca Parson

Director of Infrastructure, Sutter Health

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Talk to an expert

Discover how C1’s AI-powered communications, infrastructure, and managed cybersecurity solutions can empower patient-centric experiences. Schedule a call today!

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Frequently Asked Questions

What experience does C1 have serving healthcare providers?
C1 offers deep expertise supporting healthcare organizations through managed communications, infrastructure, security, and services, all aimed at optimizing patient experiences and operational efficiency. We act as a strategic partner, simplifying complex healthcare IT environments while reducing cost and driving operational excellence. 
How do you ensure compliance with HIPAA and healthcare regulations?
C1 provides customized, risk-based compliance frameworks aligned to HIPAA, HITRUST, and NIST CSF. We deliver proactive, scalable, and future-focused compliance support, blending Advisory, Professional, and Managed Security Services to help secure patient data and maintain regulatory alignment. 
How does C1 help transform healthcare data into meaningful insights?
Our healthcare data services include comprehensive data extraction, migration, retention, and destruction. C1 turns raw patient data into actionable clinical insights to optimize patient outcomes, support treatment decisions, and improve financial and operational performance. 
What advisory support does C1 offer to healthcare organizations?
C1's Advisory Services align administrative, clinical, and operational objectives to technical solutions. We offer vendor-neutral guidance that drives measurable improvements, reducing costs, enhancing patient and staff experience, strengthening security, and elevating your competitive position. 
How do you optimize patient experience through communications technology?
Through solutions like C1 Conversations integrated with Redox, our platforms can connect with over 90 EHR/EMR systems, enabling rapid deployment of intelligent virtual agents (IVAs). This improves patient engagement in multiple languages while preserving your existing infrastructure. 
What are the key benefits of using C1's managed IT services in healthcare?
Our managed services handle critical IT functions like proactive monitoring, cybersecurity, compliance, and infrastructure management. These services reduce IT complexity, enhance system reliability, and free your team to focus on delivering quality patient care. 
How does C1 support modernization and digital transformation in healthcare?
Using AI‑powered tools, cloud communications, advisory services, and robust infrastructure—from network to contact center—C1 helps healthcare organizations streamline operations, enhance patient interactions, and modernize with measurable impact. 
How does C1's managed service model improve efficiency and cost predictability?
By optimizing patient workflows and automating administrative tasks, C1 reduces operational overhead, such as lower no‑shows and reduced manual scheduling, while maintaining consistent, predictable support costs. 
What outcomes can healthcare organizations expect from partnering with C1?
Healthcare providers partnering with C1 benefit from elevated patient experiences, improved data-driven decision-making, stronger compliance and security, and streamlined operations, all of which enable staff to deliver better care and operate more efficiently. 
How does C1 protect healthcare organizations against cybersecurity threats?
C1 provides 24/7 managed security services purpose-built for healthcare environments. We defend against ransomware, phishing, and insider threats with advanced threat detection, incident response, vulnerability management, and zero-trust security frameworks. Our team ensures that electronic health records (EHRs), clinical applications, and connected medical devices remain protected, helping providers maintain patient trust and avoid costly breaches.