Going Forward with IP Office
Join Avaya and C1 for an on-demand virtual event where we discuss how to make sure your business is set for success with IP Office.
Optimizing Healthcare Engagement: Strengthening Connections for Patients, Providers, & Staff
Join our C1 experts for an on-demand webinar to hear how Webex Connect and Webex Contact Center can revolutionize patient engagement and streamline outreach for healthcare organizations.
You Can Have It All: Excellent User Experience AND Robust Security
IT security is harder than ever. Discover how you can balance convenience with security so your employees can access the data and applications they need and get their work done.
Elevating Financial Services Engagement: Interaction & Outreach for Simple and Secure Connections
Join us for a comprehensive on-demand webinar that delves into the evolution of engagement strategies within the dynamic sector of banking, finance, and financial services.
Building a Secure Future: Understand, Identify, and Reduce Cyber Risk Through Attack Surface Management (ASM)
Join the experts at C1 in an informative on-demand webinar where we discuss the ins and outs of an effective ASM strategy.
Cisco: Leading with Engagement - Fostering Public Sector Engagement: Strengthening Connections w/ Constituents, Students, & Staff
Join us for an enlightening on-demand webinar focused on revolutionizing public sector engagement strategies.
Microsoft 365 Copilot: Facts or Fictions?
Microsoft 365 Copilot has generated significant buzz in recent months, with claims of it being a game-changer in the world of productivity and collaboration. Learn about the facts and myths surrounding this technology.
NG911: Saving Lives – A Deeper Dive into Real-Life Solutions
Join us for a refresher on 911 legislation and details about grants for emergency response mapping. We also share demonstrations of real-life NG911 solutions.
Is Your Teams Environment Really Secure? Can Copilot Help?
Microsoft Teams has become a cornerstone for communication and collaboration. Join C1 for an on-demand webinar with Microsoft to learn how to ensure the security and privacy of sensitive information shared on this platform.
Integrating Apps into Teams: How to Boost Productivity and Collaboration
In the ever-evolving digital workplace landscape, Microsoft Teams has emerged as a dominant platform for collaboration and communication. This webinar dives into the significance and benefits of integrating 1st and 3rd party apps in Microsoft Teams.
Power Up Your Customer Experience: Utilities, Let's Electrify with AI
Explore how leveraging AI technologies can enhance your business securely and compliantly.
Gameday is Every Day with Extreme Networks and C1
Learn how C1 and Extreme Networks work together to deliver solutions that enhance your cyber security strategy and protect your organization from cyber threats and bad actors.
Managing the Shift to Hybrid Cloud
In this webinar, we delve into the world of Hybrid Cloud adoption, with a particular focus on leveraging Microsoft Azure's cutting-edge native tools, including Azure Arc, to seamlessly manage and streamline the transition to a hybrid cloud environment.
Poly Solutions for Education
Successful teachers, students, and administrators need to ensure that these next-stage learning experiences are engaging and informative for all participants. Poly solutions support millions of educators and students globally, bringing the highest quality audio, video, and content sharing into the classroom, home and beyond.
Introducing M365 Copilot: Revolutionizing Collaboration and Productivity in the Modern Workplace
In this engaging on-demand webinar, we dive into the world of M365 Copilot and explore its transformative capabilities. Learn how M365 Copilot enhances collaboration by offering real-time co-authoring, intelligent content suggestions, and advanced document automation.
Modernizing your Experiences Webinar Series: Stop Eating the Dust of Your Competition
This webinar touches on C1’s technical and sales partnership with Google Cloud. Our specialists explain how C1 automation expertise on Google CCAI architecture delivers significant improvements in call and cost containment and omnichannel capabilities for enterprise-grade contact centers.
Modernizing Your CX and Empowering Credit Union Members
As an executive in the financial services industry, you understand the importance of providing excellent customer experiences with self-service tools. It's time to explore best-in-class, cloud based solutions that give you the tools to empower you customers and employees, and the analytics to track your success. Access this on-demand webinar for an informative discussion about enhancing customer experiences while streamlining operations, leveraging the cloud to improve business outcomes.
Improved Risk Management While Maintaining Compliance with Cyber Security Managed Services
Protecting your organization from cyber threats is not easy, and it’s not getting any easier. The expanding business threat landscape presents ongoing challenges to maintaining the right level of protection and managing risk for any organization. Learn how the right mix of cyber security managed services can enable you to improve your risk management while passing all compliance requirements.
Emergency Preparedness Webinar
Federal and state NG-911 mandates promote multi-channel access for emergency response. Access our webinar to learn how this new era of communication and interaction connects people, resources, and data to detect, manage, and respond quickly to ensure safety and mitigate risk.
Data Networking for Voice Professionals
ConvergeOne's David Lover covers the OSI model and sees how the cabling, switches, and routers fit into the layers that make up typical networks. We then builds upon that foundation, seeing how it applies to real life. We'll talk about IP addressing, explaining things like subnet masks and default gateways. We’ll explain what NAT (Network Address Translation), VLAN's (Virtual Local Area Networks) and QOS (Quality of Service) tags are and why they're important to voice communications. If you're new to data networking or need a refresher on the basics, this session is for you.
Winning the Collaboration Challenge by Doing More, With Less!
Pressures from the evolving global economy are requiring organizations like yours to reduce costs and optimize operations as they continue to shift to a world of hybrid work. By maximizing your M365 licenses, we help customers identify these cost savings while also realizing additional value. This webinar focuses on Productivity and Collaboration. Get everyone working connected and working together from anywhere, at any time. Microsoft 365 enables new, efficient partners of work so employees can thrive in a hybrid work environment. And you can use the power of a unified system to empower employees and keep them engaged in today’s tremendously changed world of work.
Define Your Legacy in the Cloud
Join us for an informative webinar in which we will share best practices for migrating business workloads to the cloud. You will learn how migration to the cloud can increase organizational agility, how to reduce operational cost and complexity, and how to prioritize workloads for migration.
Now You See Me, Now You Don’t
How do we know where out traffic is going? Stored? If data has been compromised without our usual means of identification failing to detect these threats. Join Converge One’s Principal Cybersecurity Consultant, Vito Nozza and Arctic Wolf’s Principal Systems Engineer, John Davies, as they discuss new threats and measures that can be taken to mitigate risks to your private information during this 58 minute webinar.
Do More With Less – And We’re Going To Show You How
Doing more with less means maximizing the impact of Microsoft 365 solutions while simplifying licensing, management, and vendor landscapes. Pressures from the evolving global economy are requiring organizations like yours to reduce costs and optimize operations as they continue to shift to a world of hybrid work. Join Chris Hinch from ConvergeOne and Kevin Martins from Microsoft to hear about how to improve your Security and Productivity/Collaboration plan for Zero Trust, Endpoint Management, Maximizing the Teams Suite, including SharePoint and Viva.
C1Conversations: Modernizing your Contact Center Operations while leveraging Google CCAI
We will explore how you can improve agent retention and customer satisfaction by leveraging the Contact Center solutions you know and love. There is no need to rip or replace current Contact Center investments and accrued knowledge. Proven solutions allow you to maximize Agent Skills and Staffing while lowering costs by as much as 50%. Learn the benefits of AI automation integrated with every channel. Empower your agents to solve customer problems by leveraging the integrations for real-time knowledge of customer needs including their intents, most recent interactions, satisfaction levels, and more. You can have true omnichannel access, unified with your voice calls, fully integrated with a single agent interface, and analytics to understand and drive business impacts.Maximize Google Cloud investments you have made. Learn how our partnership with Google Cloud helps our clients succeed with Cloud Automation Transformation that provides incredible ROI.
ConvergeOne Perspective on Avaya Financial Announcement and Your Path Forward
Now more than ever, ConvergeOne is in an exceptional position to support Avaya-based customers. Join our webinar to learn how to determine the right path forward for your business following Avaya’s positive restructuring announcement.
What's New With MTR? ConvergeOne and Poly Will Tell You How There's Room For Improvement!
Sometimes it’s the little things that make a huge difference. That’s true with today’s conferencing experience. Now you can transform your meeting spaces ranging from huddle areas to large conference rooms. ConvergeOne and Poly will explain how you can provide a rich, collaborative Teams experience that’s easy to use, deploy and manage.
Defender for Office 365 - Are You Getting The Most From The Tools?
In today’s landscape, we always think about email and endpoint protection, but there is so much more to protect than that. What about the other ways you communicate? Are you protecting those? Come listen to Kevin and Chris to find out what you may already be licensed for and how you can use it.
Cisco Network Management From an Engineer’s Perspective
With so many tools available it’s difficult to find a path forward to make consistent configurations easier while also embracing technologies that bring forward correlation with other elements of the data center. Cisco is continuing to develop an approach that encompasses multiple silos while harnessing automation resulting in better security hygiene and less busy work for engineers tasked with care and feeding of data center technologies. Join us in this session where we will outline the current and future trajectory of Cisco’s Nexus management and provide a demo of these technologies.
NextGen Windows: The Art of the Possible
Hybrid work is here to stay, and that’s a good thing. It brings increased flexibility to employees and expands the pool of available talent for organizations. But it also presents some challenges to the traditional employee “kit” of physical PCs and mobile devices. Virtualization solves many of these problems, but traditional VDI is complex, expensive and not for every organization. That’s where Windows 365, a true Cloud PC comes in, delivering the right set of capabilities from the Microsoft cloud to organizations of every size, from one employee to hundreds of thousands.
Getting Started with Zero Trust
With the growth of users, data, and applications across the corporate landscape, many organizations are considering Zero Trust. How can Zero Trust help your company? What are the technical and business considerations that impact the success of a Zero Trust implementation?Join ConvergeOne for this 60-minute webinar to get a better understanding of how Zero Trust can help your organization, and how you can jumpstart a Zero Trust implementation.
Empowering Your Hybrid Workforce
When we think about work and our work experiences, they tend to be composed of these three areas: people, technology, and space. Over time, the focus on each of these elements has shifted and evolved to enable this new world of hybrid work. This shift has changed the definition of work, it puts people at the center, not the office. People and what they do is the focus of work and technology is there to enable that work across spaces, regardless of where that might be. It’s no longer just the office or the home office, but anywhere your employees might need or want to be. Your opportunity in this new world of work is to shift the focus from office space to the unique needs and behaviors of your employees to embrace, adapt, and support the new norm...the new hybrid workforce! Come join ConvergeOne and Poly as we discuss this new paradigm shift.
Improve Your Productivity, Data Management & Employee with SharePoint
How we work now and the persistent need to have our files, documents and data at our finger-tips, being able to collaborate quickly and effectively is more critical than ever. Join us to hear our resident experts talk about how you can use the power and features of SharePoint to get the most out of your day.
Fast Facts on WEM (Workforce Engagement Management)
In this short session, we're going back to basics for workforce engagement and the management of it. Recently, Gartner shifted away from the term WFO (workforce optimization) and towards WEM (workforce engagement management). Join us to make sure that you've got the fundamentals that you need to step into the new era of WEM and learn how you can support your entire workforce.
Is Your Contact Center Born to Run? Or Is It Running on Empty?
Is your Contact Center born to run? Or is it running on empty? Join ConvergeOne's Kathy Sobus and NICE's Dana Shalev for a lively conversation about the state of today’s Contact Center, how to make sure your CX is maximized and your costs are minimized, and what our experts think you might be missing. We will cover what others are doing in CX. After all, there is too much at stake to just Let It Be.
Hybrid Work Solutions with Microsoft Rooms
Returning to the office is presenting unforeseen challenges, just as the sudden shift to remote work did. With all the new technologies that were put in place because of the pandemic, a lot of companies are struggling with how to use the equipment they have in their conference rooms, with the meeting solutions that they have shifted to. Come listen to ConvergeOne Meeting room experts talk about how you can get the most out of the equipment you have already invested in and how to plan for what is needed when you have the budget.
Empower Your Workforce with ConvergeOne and Avaya
You’ve likely heard of the Great Resignation and the challenges associated with finding and retaining employees while providing a quality customer experience. Join Steve Forcum and Kathy Sobus as they discuss how this trend is morphing into the Great Reengagement and what this means for employee and customer experience.Discussion topics include: The Great Resignation/Reengagement – What it means for your entire organization (contact center and beyond). Current Trends – How providing a Total Experience balances the force between Employee and Customer Experiences. Hope on the Horizon – How a layered technology approach empowers employees and limits risk within your business.
Managing Cybersecurity Risk for Credit Unions and Financial Institutes
Credit Unions Can Take Control of Cyber Security and Privacy Risks: Proactive Management of Cyber Security Risk for Credit Unions and Financial InstitutionsAccording to Gartner, ransomware attacks increased 110% in 2021, year over year. Some of the biggest issues facing credit unions are the lack of asset classification, program development, and data visibility. The financial industry is one of the most visible targets for cyber attacks in the US and a lack of proper cyber security hygiene is the culprit.
Help! With a Little Help From My Friends…
Join us in taking a look at what Cisco has to offer through Omnichannel. “We will Come Together” with what both ConvergeOne & Cisco can provide your customers as they search for more, making the connected experience simple. We’ll also look at embedded out-of-the-box features that allow your customers to offer a true Secure, Omnichannel experience to their customers. Lastly, and most importantly, we’ll take you on a “Magical Mystery Tour” to see it in action.
Securing Your Hybrid Environment – Ok, What Am I Not Doing That I Should Be Doing?
As your organization shifts to the cloud and makes changes to ensure data and access is at your employees' fingertips no matter where they are working, one question constantly comes up: "How secure are we?" In this webinar, ConvergeOne and Microsoft Architects will guide you through ways to ensure you are always aware of just how secure and how compliant you really are.
The Future of Modern Work
Since the shift to hybrid work occurred, the way we work and how we work is constantly evolving. From End Users to Administrators, everyone is feeling the shift. Listen to Jared Spataro, VP of Modern Work at Microsoft, on how Microsoft keeps pressing forward and where they see the Future of Modern Work heading.
Maximizing Teams - Are You Getting Every Benefit You're Paying For?
Teams has become one of the new standard tools that you use in your day-to-day business, but many organizations are failing to take advantage of all that Microsoft Teams can do. Listen to ConvergeOne and Microsoft Solution Architects as they talk about all the different ways you can use Microsoft Teams today, with features like Teams Voices, Teams Meetings, File Sharing, First and Third Party Apps, and more.
Managing Endpoints In The Hybrid Workspace
Since the shift to Hybrid Work and the boom of BYOD (Bring Your Own Device), IT administrators have been challenged with determining how to manage all the different devices in all the different locations. ConvergeOne and Microsoft Solution Architects can show you ways to regain control of the devices to ensure they are patched and managed correctly.
May the 4th of ConvergeOne and Avaya Be With You
Harness the power of the combined forces, ConvergeOne and Avaya, and become a Jedi Master of excellent customer experiences. Your focus determines your reality; with a hybrid multi-cloud strategy you can provide better flexibility and operational efficiency for your business.