Pick Your Path to CX Modernization
Choosing the right path to upgrade your employee (Unified Communications) and customer experience (Contact Center) systems can be overwhelming. With evolving technologies like the cloud, generative AI, and Agentic AI reshaping the way we connect, knowing where to start is half the battle. But time is not on your side.
Recent C1 Edge research found:
- 64% of US-based contact centers with 100+ seats are already fully cloud-based.
- 85% of these transitions happened in just the past year.
- 91% of organizations are already experimenting with generative AI to improve efficiency and productivity.
At C1, we’ve worked with thousands of businesses to successfully modernize their communications platforms. Using this wealth of experience, we've developed a simple decision tree to help you identify the perfect CX modernization approach for your organization.
What’s inside the infographic?
- A clear guide to understanding your CX modernization options.
- Insights from cutting-edge research to help you stay ahead.
- Easy steps to help you identify solutions tailored to your business.
Elevate, empower, and modernize your communications while minimizing risks.
Discover how to transform your employee and customer experiences without disruption.
Join the thousands of companies already taking their customer experience to the next level.