Promises Delivered.

Implementing Avaya Breeze with ConvergeOne

By partnering with ConvergeOne to implement and manage Avaya’s Breeze application platform you’ll be working with Avaya’s 2018 U.S. Service Partner of the Year, meaning you can be sure to maximize Breeze’s full potential.

With Breeze, you can control how information flows through your organization. It allows you to extract data from conversations, interactions and transactions. It gives you the tools you need to make employees more efficient and engage the right resources at the right time. But if not properly executed, the exact opposite could occur.

Whether it’s the ability to build custom apps simply and easily, or to easily deploy and maintain pre-built snap-in options, you can be sure that by working with ConvergeOne all the many possibilities that Avaya Breeze promises will be delivered.

Register below for free access to our on-demand, three-part webinar series to learn how ConvergeOne can help you fully utilize Breeze and all its capabilities.


ConvergeOne + Avaya Breeze, The Technology and Engineering to Get it Done

Free 3-Part Webinar:

Empower Your Business Part 1: 
Empower Your Business With an Application Sequenced Unified Communications Experience


Leveraging Breeze,Part 2: 
Leveraging Breeze, Oceana and Oceanalytics for a Modern and Relevant Customer Experience

Avaya Engagement DesignerPart 3: 
Avaya Engagement Designer: Tying it All Together With Use Cases With Breeze


What’s possible with Avaya Breeze and ConvergeOne?

  • For engaging customers with mobile and web, you can integrate click-to-call or video chat to your contact center directly from a mobile app or your web site.
  • You can personalize web pages by adding guided browsing, shared control and secure form filling.
  • For conferencing, users can now call a single number as well as using speech-driven access to join any conference scheduled on their Outlook calendar.
  • Inbound and outbound caller ID can be enhanced to improve call pickup rates as well as delivering better information about the caller.
  • You can provide your teams the ability to manage and prioritize inbound calls and communication, as well as trigger voice and text alerts to the right people.


As Avaya’s #1 partner in enterprise communications, no one is better equipped or more experienced at integrating their product into your existing infrastructure. If anyone can usher your enterprise into Avaya’s Era of Engagement, it’s the professionals from ConvergeOne.


Click below or call us at 888.321.6227 to learn more.

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