C1 Total Care for CX

C1 Total Care for CX is a revolutionary expert-driven managed service designed to optimize, support, and continuously improve your organization’s cloud contact center and customer experience (CX) operations. The solution combines roadmap planning with a unique combination of engineering expertise, a first of its kind flex services account program and end to end call journey assurance monitoring that includes CX and agent experience (AX) testing resources, enabling companies to rapidly deploy new services with the highest levels of quality, significantly improving time to value and ensuring CX success.