Enhancing Your Customer Experience with
Smart Data
Driving Innovations With C1 Analytics & Conversations+
with Mark Langanki, C1’s Chief Technology Officer
Imagine radical transformation of your customer and agent experiences
Introducing C1Conversations: All the rewards without the traditional risk of ripping and replacing new contact center technology. C1Conversations uses a technology-agnostic microservices architecture, making it possible to flexibly incorporate your legacy data, applications and systems.