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PRICING PLANS

Unified Communications (UC)

C1CX for Unified Communications provides a robust set of features and functionality conveniently bundled in three standard subscriptions. C1CX for Contact Center offers a modular approach for enabling contact center agents with the applications they require.

HOW MANY EMPLOYEES DO YOU HAVE?
1-250
251-500
501-1,500
1,501+

UC FEATURES

 

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Essentials

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Mobility

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Collaboration

Unlimited local + long distance check check check
Full featured cloud hosted phone system check check  check 
Dial by extension check 

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Call waiting, forward, park, transfer

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Music on hold check check  check
Hunt groups   check    check
Enterprise grade voicemail services   check  check 
Auto attendant / multi-level IVR   check check 
Voicemail to email   check check 

Visual voicemail

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Voicemail transcription to text

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Fully integrated unified communications   check check

Extension mobility

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Single number reach

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Instant messaging + presence

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UC soft clients for desktop + mobile devices

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Team collaboration

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Audio conferencing

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Web conferencing

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Video conferencing

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*Some features may vary by platform. 

CONTACT CENTER

To help your Contact Center choices, ConvergeOne offers three bundle choices. For deep customer experience personalization, any base bundle can be tailored with optional features such as C1's "Conversations" Customer Engagement Hub, specialized Virtual Digital Assistants, Advanced Analytics, Speech Recognition, Workforce Management and others.

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Standard

starting at
70
per user per month

Provides a core set of voice Contact Center functionality, including skills-based routing, Contact Center reporting, agent desktop, and other key features.

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Advanced

starting at
120
per user per month

In addition to Standard features, this adds advanced IVR/self service, outbound/campaign management, and multi-channel functionality.

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WFO

(Workforce Optimization) starting at
35
per user per month

As a standalone bundle or an add on to our Standard or Advanced bundles, WFO provides enterprise-grade call recording with encryption as well as quality management.

Adding additional discounts may apply, please contact a cloud expert for current pricing.

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