We specialize in building cloud-based solutions that solve the most challenging problems today’s enterprises face. The more complex and technology-intensive your project, the more we like working on it. From discovery through implementation, we don’t just build your next generation cloud application, we also share the insights and strategies you need to make your software and services an ongoing success.
Our expert developers leverage proven frameworks and toolsets from hundreds of successful cloud development projects. Your cloud project will be designed and implemented by this dedicated crew of professionals, the cloud computing experts behind many of the world’s most advanced cloud initiatives.
A comprehensive collaboration solution that spans UC + CC solutions with a suite of software applications, expert integration, and professional services. Supported by our comprehensive, proactive managed services solution, C1 Cloud is comprised of:
SOC 2 Type II compliant redundant data centers
Backed by hundreds of C1 technical professionals
Cloud specific migration services
ITIL based processes
Validated by our Net Promoter Score (NPS) of more than double the industry standard
C1 offers a full suite of collaboration and/or contact center solutions on one platform
Match expense with revenue and gain greater control over your cash flow and costs
Services are delivered via a flexible and rapidly deployable cloud architecture
Get Avaya’s rich heritage equaled in the cloud
C1CX powered by Genesys enables more than 25 billion of the world’s best customer experience touch points every year. And top-industry analysts agree: Genesys is a leader in both cloud and on-premise customer experience solutions.
Seamless integration across UC, team collaboration, and customer experience
Enterprise grade security (PCI DSS, HIPAA, GDPR, and more)
Open platform to seamlessly connect data, systems, and processes
Genesys cloud services connect existing systems to new cloud capabilities preserving value of existing investments
Whether your company needs your very own private cloud, a public cloud, or a hybrid option, C1 has the expertise to either provide the smartest solution or help manage the one you are currently using. Use what you need, when you need it.
Like a great meeting place for everybody and everything, the public cloud is a great, cost-effective way to achieve all the benefits that come from cloud computing, along with the benefits of almost unlimited scalability. It does not offer the exclusivity that you would find
While a public cloud offers a certain amount of security, for maximized security (or for companies that require regulatory compliance) you may want your very own private cloud, which would be implemented within your company’s own firewall, and maintained by your own IT staff.
The hybrid cloud solution is actually not just one cloud, but a seamlessly integrated system that maintains both a private and public cloud to perform distinct functions within a single organization. This way, you can use public cloud services for all non-sensitive operations, and only rely on a private cloud for when you require it.
OnGuard is C1’s proprietary managed services delivery platform developed from real-world engineering insights and decades of experience managing Unified Communications (UC) and Contact Center (CC) environments.
Technology may not always be reliable—but C1 is. With OnGuard, we immediately respond to changes in your technology or business environments, so we’ll handle the problem before you, or your customers, notice it.
C1 developed OnGuard to integrate software development with domain knowledge from expert UC and CC engineers. This strategy enabled C1 to develop a powerful solution for preventative issue resolution, rapid response, and the ability to support the unique business process requirements of our diverse customer base.