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C1 Earns Cisco 360 Preferred Status in All Six Portfolios

May 4, 2026

C1 is proud to announce that we have achieved Cisco 360 Preferred Partner status across all six Cisco portfolios — Networking, Security, Collaboration, Services, Cloud & AI Infrastructure, and Splunk.

This milestone represents more than a designation. It reflects the depth of our technical expertise, the breadth of our architectural capabilities, and our commitment to delivering measurable business outcomes across the entire Cisco portfolio.

The newly launched Cisco 360 Partner Program is designed for the AI era — a next-generation framework that evaluates partners not simply on certifications or revenue performance, but on architectural depth, lifecycle engagement, and the ability to drive sustained customer value. Achieving Preferred status across every portfolio signals that C1 has demonstrated comprehensive capability across secure connectivity, intelligent infrastructure, advanced cybersecurity, modern collaboration, AI-ready cloud environments, and data-driven observability.

In practical terms, this means our clients can rely on C1 to integrate and optimize solutions that span:

  • Networking, delivering resilient, high-performance connectivity from edge to cloud

  • Security, protecting users, data, and infrastructure through integrated, identity-driven defense

  • Collaboration, enabling secure, intelligent hybrid work and customer engagement

  • Services, guiding strategy, deployment, adoption, and continuous optimization

  • Cloud & AI Infrastructure, building scalable environments ready for automation and innovation

  • Splunk, transforming operational and security data into actionable insight

Rather than specializing in isolated domains, C1 has demonstrated lifecycle depth across the entire Cisco ecosystem. That breadth matters in today’s environment, where networking decisions impact security posture, collaboration platforms rely on resilient infrastructure, and AI initiatives depend on secure, observable data pipelines.

Cisco 360 institutionalizes a powerful principle: outcomes matter more than transactions. Partners are recognized based on their ability to guide customers from strategy and deployment to optimization and measurable value realization.

This philosophy aligns directly with C1’s long-standing approach to IT Lifecycle Management.

Where Cisco 360 and IT Lifecycle Management Converge

Cisco 360 defines the standard for modern partnership.

IT Lifecycle Management defines how that standard is delivered.

The Preferred designation validates our architectural breadth. But the real impact happens in execution — in how technology is planned, deployed, secured, monitored, optimized, and evolved over time.

That execution model is IT Lifecycle Management.

And in 2026, lifecycle discipline has become the difference between technology that is implemented and technology that truly performs.

The New Reality: Technology Is Continuous, Not Transactional

The digital landscape of 2026 is shaped by AI integration, hybrid work expansion, cybersecurity escalation, and sustainability mandates. Infrastructure is distributed. Applications span cloud and on-premises. Users connect from everywhere. Threat actors never rest.

At the same time, organizations are facing:

  • End-of-support deadlines for legacy systems

  • Increased regulatory scrutiny

  • Supply chain unpredictability

  • IT teams stretched beyond capacity

  • Pressure to demonstrate ROI on every technology dollar

In this environment, reactive IT management simply doesn’t work. Technology cannot be deployed and forgotten. It must be continuously monitored, optimized, secured, and aligned to evolving business objectives.

This is the essence of IT Lifecycle Management, and it is the philosophy embedded directly into Cisco 360. 

Understanding IT Lifecycle Management in 2026

IT Lifecycle Management (ITLM) encompasses the full oversight of IT assets — hardware, software, infrastructure, security controls, collaboration platforms, and related services — from planning and procurement through decommissioning.

But in 2026, ITLM is no longer a linear checklist. It is a strategic operating model. 

The lifecycle typically includes:

  • Strategic planning and architecture alignment

  • Procurement and deployment

  • Integration and optimization

  • Ongoing monitoring and maintenance

  • Upgrades and modernization

  • Secure decommissioning and value recovery

When executed properly, ITLM transforms IT from a cost center into a value engine. And this is where Cisco 360 aligns seamlessly. 

The Cisco 360 Partner Program evaluates partners not only on technical certifications or sales performance, but on their ability to guide customers through the full lifecycle of adoption, optimization, and measurable outcome realization.

In other words, Cisco 360 institutionalizes lifecycle accountability. C1’s ITLM methodology operationalizes it. 

Why Lifecycle Alignment Matters More in the AI Era

Artificial intelligence is reshaping business operations. But AI is only as powerful as the infrastructure supporting it.

AI workloads require:

  • Scalable, resilient networking

  • Secure data access and identity controls

  • Observability across hybrid environments

  • Automated policy enforcement

  • Continuous performance optimization

Without lifecycle discipline, AI initiatives stall under technical debt, security gaps, or performance bottlenecks. This is why proactive lifecycle management has become essential.

Organizations are now leveraging AI-driven tools to forecast hardware needs based on usage patterns, predict failures before outages occur, automate patching, and optimize refresh cycles. Predictive analytics extends asset lifespans and reduces unnecessary capital expenditures. Automation reduces operational overhead. But these capabilities require architectural cohesion, not fragmented point solutions.

Cisco 360 provides the integrated platform ecosystem across networking, security, collaboration, cloud, AI, and Splunk.

C1’s ITLM ensures those platforms continuously evolve in alignment with business outcomes.

The Hidden Risks of Reactive IT Management

Without a structured lifecycle approach, organizations face compounding challenges. Outdated hardware leads to performance degradation and compatibility issues. Legacy systems become security liabilities. Manual asset tracking creates visibility gaps. Improper disposal introduces data breach risk. Uncoordinated refresh cycles inflate total cost of ownership. In highly regulated sectors like healthcare, education, and financial services, these risks are amplified. 

Large-scale deployments without lifecycle orchestration overwhelm internal IT teams. Security policies become inconsistent. Observability suffers. ROI erodes. Cisco 360 was designed to address exactly these realities — rewarding partners who demonstrate the ability to modernize securely, optimize continuously, and guide customers across every architectural domain. 

As a Cisco 360 Preferred Partner, C1 has validated that capability across all six portfolios. But validation alone is not enough. Execution is what drives value. 

What Customers Expect in 2026 — and How Cisco 360 Reinforces It

Today’s customers expect more than asset tracking. They expect visibility, agility, security, sustainability, and measurable ROI.

Comprehensive Visibility

Organizations demand real-time insight into asset performance, network health, security posture, collaboration usage, and operational costs. Predictive analytics and observability are no longer optional, they are foundational. 

Cisco technologies such as ThousandEyes, Meraki, DNA Center, and AI-driven security analytics provide that visibility. C1’s lifecycle services ensure those insights translate into proactive action. 

Cost Optimization and Value Recovery

Economic pressure is constant. Customers seek to reduce the total cost of ownership by optimizing procurement, right-sizing refresh cycles, and recovering value from retired assets. Lifecycle-driven modernization prevents reactive spending. It aligns refresh investments with measurable business milestones rather than arbitrary timelines. 

Cisco 360’s Partner Value Index reinforces this by prioritizing partners who deliver measurable customer outcomes — not simply deployments. 

Security and Compliance by Design

With rising cyber threats and expanding regulatory mandates, customers expect Zero Trust principles, secure data wiping during disposition, ESG compliance, and consistent policy enforcement across environments. 

Cisco’s security portfolio provides a technological backbone. C1 integrates lifecycle governance, 24x7 monitoring, policy optimization, and compliance alignment to ensure protection persists over time. 

Sustainability and Scalability

Environmental accountability has become a board-level priority. Organizations seek responsible recycling, energy-efficient upgrades, and scalable architecture that supports hybrid work and AI expansion. Lifecycle management ensures assets are extended where appropriate, responsibly retired when necessary, and aligned with ESG commitments. 

Cisco 360’s framework reflects these same priorities — emphasizing long-term value realization and sustainable growth.

Cisco 360 and ITLM: A Natural Alignment

To understand how tightly aligned these two frameworks are, consider their shared core principles: 

IT Lifecycle Management   Cisco 360 Partner Program
Plan strategically before deployment   Evaluate architectural depth  
Optimize continuously after go-live   Reward lifecycle engagement  
Measure performance against business outcomes   Use Partner Value Index for measurable impact  
Secure assets across entire lifespan   Prioritize integrated security architectures 
Align technology to evolving needs   Recognize AI-ready, outcome-driven partners

 

Cisco 360 formalizes expectations.

C1 operationalizes them through disciplined lifecycle execution.

Together, they create an integrated system for value realization.

Value Realization: Turning Technology Into Business Outcomes

Value realization is the process of translating technology investments into tangible business results — revenue growth, operational efficiency, risk reduction, employee productivity, and competitive differentiation.

IT Lifecycle Management is fundamentally about enabling that translation. When infrastructure is proactively maintained, downtime decreases. When AI-capable hardware is strategically deployed, automation increases productivity. When collaboration platforms are optimized, adoption rises. When security posture is continuously assessed, incident response accelerates. These are not theoretical benefits. They are measurable metrics. 

Cisco 360 reinforces this mindset by recognizing partners who guide customers beyond implementation into continuous improvement.

At C1, our lifecycle model spans advisory, professional, and managed services ensuring customers realize outcomes not just at deployment, but throughout the lifespan of their investment.

From Cost Center to Value Generator

In the past, IT was often viewed as a support function, necessary but reactive. In 2026, that perception no longer holds. Technology is the backbone of business operations. It drives customer engagement, enables remote work, supports AI innovation, protects digital assets, and influences sustainability outcomes. When managed strategically, IT becomes a generator of competitive advantage.

Effective ITLM increases customer lifetime value by reducing downtime, improving user satisfaction, retaining talent through reliable tools, and aligning infrastructure to long-term strategic goals. 

Cisco 360 aligns directly to this evolution by elevating lifecycle-driven partnerships above transactional engagement. 

As a Cisco 360 Preferred Partner across all six portfolios, C1 demonstrates that we operate at this higher standard. 

Conclusion: Lifecycle Accountability Is the Future of IT

Technology will continue to evolve. AI capabilities will expand. Security threats will adapt. Regulatory requirements will tighten. Sustainability expectations will rise. The organizations that thrive will not be those that deploy the most tools but those that manage them most effectively. 

IT Lifecycle Management provides operational discipline. Cisco 360 provides the partner framework. C1 brings them together. 

As a Cisco 360 Preferred Partner across all six portfolios, C1 stands ready to help organizations transform lifecycle complexity into measurable outcomes — ensuring every technology investment delivers sustained value from day one through retirement. 

In the AI era, lifecycle accountability isn’t optional. It’s the foundation of success.

For additional details about this announcement, read the official press release on C1's Cisco 360 Preferred Partner recognition.

Bret Lathrop, VP of Offerings and Partnerships avatar

Bret Lathrop
VP of Offerings and Partnerships

Bret is a CX and technology leader whose career has focused on enabling people to be heard, understood, and valued at scale. With 30+ years of experience across customer experience, collaboration, and cloud/managed services, he has helped organizations translate technology into meaningful human and business outcomes. Bret brings deep international and domestic industry experience and is known for building and scaling CX practices, service‑led offers, and high‑growth managed services businesses. He leads with trust, positive energy, and a belief that honest work and strong partnerships unlock exceptional results.
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