Modernize 911 call handling to save lives faster
Fully managed, AI-powered 911 call handling solution — built for PSAPs with NG911-compliant systems, seamless integrated workflows, and 24/7/365 dedicated support to accelerate response times and keep communities safe.
Learn moreTailored solutions for public safety
Transform critical information into decisive action when it matters most
Deployment and support of Next Generation 911 (NG911)-compliant systems to enable multimedia communication, including text, video, and images, enhancing situational awareness and decision-making.
When every second counts, a truly connected workflow empowers teams to respond faster
A unified workflow designed to seamlessly integrate call handling, dispatch, and team collaboration into one cohesive experience. Ensuring smooth interoperability across agencies and jurisdictions.
Turn complex situations into clear, actionable insights
Real-time data access from CAD (Computer-Aided Dispatch) and GIS (Geographic Information Systems) integrations enhance situational awareness that improve call processing and accelerate emergency response times.
Stay ahead of evolving industry standards with C1’s dedicated public safety team with a combined 145 years of experience
Managed services deliver tailored solutions that align with local and regional requirements, including compliance with NENA (National Emergency Number Association) standards.
Talk to an expert
Connecting with a C1 public safety expert gives your team the opportunity to explore how our AI-powered, fully managed 911 call handling solutions can transform your emergency communications. Learn how C1’s tailored services help modernize legacy systems, enhance reliability, and ensure NG911 readiness — all while maintaining cybersecurity and compliance standards.
Get startedEarning your trust every day
C1 has always worked closely with our team. I never had to wonder when an issue would be addressed—they prioritize keeping us operational.
Chuck Trimble
Dispatch Program Manager, Wyoming Highway Patrol
Comprehensive Services
Advisory Services
C1 Advisory Services provide tailored evaluations and strategic guidance to uncover opportunities in current systems, strategic plans to integrate future technologies, and tailored solution designs that meet an agency’s unique needs. The expert assessments identify vulnerabilities, create proactive plans to safeguard operations against cyber threats, and ensure alignment with APCO and NENA compliance standards.
Professional Services
C1 Professional Services simplifies the transition to modernized 911 call handling systems, expertly integrating CAD, GIS, and VoIP technologies. C1 specializes in upgrading legacy systems while safeguarding historical data and guiding operational changes with structured, human-centered change management plans.
Managed Services
C1 drives operational excellence through dedicated public safety managed services designed to maximize system uptime. Through 24x7 proactive monitoring, cybersecurity management, expert disaster recovery planning and personalized training programs your critical 911 infrastructure is supported and managed by experts who understand the unique needs of public safety operations.
Buyer's Guide to PSAP Solutions
The Buyer's Guide to PSAP Solutions helps public safety leaders evaluate modern PSAP solutions and identify the characteristics that will best improve operational performance and strengthen emergency response in the community. Tailored for PSAP decision-makers, this guide walks you through how to select and implement modern public safety IT solutions that improve emergency responsiveness, streamline operations, and ensure long-term compliance.
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