| Supported Languages |
Supported Countries |
Price |
| English |
US |
Varies |
Modernize without risk with the C1 connector for Cisco enterprise communications solutions.
Embrace the hybrid cloud by connecting your existing Cisco enterprise communications infrastructure to other cloud applications. The C1 cloud connector for Cisco empowers you to continue to preserve and leverage your Cisco enterprise communications solution, while also modernizing with newer cloud-based collaboration and customer experience tools.
Features
Hybrid cloud
- A seamless integration between Cisco’s Unified Communications Manager (UCM) and C1
- Integrations for call control, call center monitoring, and name and ACD data sharing between Cisco and C1
- Hybrid cloud enablement to layer modern cloud-based collaboration and customer experience solutions, such as video meetings and digital channels for customer communications
- A single cloud-based Agent Workspace for agents to get all their work done, and a single Admin Portal for easier management
- Seamless handoff from C1 Elly Automate to any employee to continue a customer conversation
Prerequisites
Security and Compliance
