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CASE STUDY

Building a Next-Level Customer Experience: C1's Comprehensive IT Infrastructure for a Megaresort in Las Vegas

A Las Vegas megaresort needed a robust and secure IT infrastructure environment to support its 4,000 employees and provide a superior customer experience. C1’s wide-range portfolio enabled the customer to meet its business requirements by eliminating the need to seek individual partners for each engagement. As a result, the customer has a state-of-the-art IT infrastructure for an unmatched customer experience.

Business Expectations + Results:
A Comprehensive IT Environment

The customer sought a partner capable of offering support for various aspects of its operations, including its staff, 3,800 guest rooms, a retail mall, convention space, 45 food and beverage venues, gaming infrastructure, a movie theater, and day and night clubs.

 

C1 collaborated with the customer to develop and implement Data Center, Data Recovery, Active Network, and Cyber Security solutions within a strict timeframe, enabling the customer to successfully open its property as planned.

 

Leveraging its established alliances, C1 offers the customer comprehensive, multi-vendor solutions from esteemed partners like Palo Alto Networks, Extreme Networks, Cisco, Dell, Pure Storage, Microsoft, Infoblox, Proofpoint, SailPoint and others, simplifying the customer’s experience by providing a single point of contact.

The Purpose: A Resilient IT Infrastructure
The infrastructure functions as a dynamic nervous system for all digital operations, encompassing a vast array of devices, applications, and use cases, to bring a competitive advantage to the customer experience on the highly competitive Las Vegas Strip.

Proven, Progressive, Purposeful: Streamlined Efficiency

C1 has invested significant efforts in streamlining the operational environment, resulting in a reduced level of effort required for the day-to-day tactical administration of the infrastructure.

Despite the challenges of managing the budget, adhering to a tight timeline, meeting business requirements, and overcoming supply chain obstacles, C1 successfully engineered a cutting-edge IT infrastructure capable of supporting the diverse needs of the customer.

The megaresort will be fully equipped to efficiently manage high volumes of traffic while delivering an unparalleled customer experience.

Unleash the power of connected customer experiences

Custom solutions create transformative results. To comply with both customer expectations and industry regulations, you need the right software in the right place. C1’s thought leaders in customer experience are ready to support you.

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