Kathy Sobus + LumenVox
Recent Posts
One Step Ahead: Fraud, COVID, and the Contact Center
Posted on March 16, 2021 by Kathy Sobus + LumenVox
This blog post was co-authored by Kathy Sobus (Senior Director, Customer Experience Strategy, ConvergeOne) and LumenVox.
Read MoreTopics: Contact Center, Customer Experience, Cyber Security, LumenVox
Introducing a Game-Changing Fraud + Authentication Strategy
Posted on February 2, 2021 by Kathy Sobus + LumenVox
This blog post was co-authored by Kathy Sobus (Senior Director, Customer Experience Strategy, ConvergeOne) and LumenVox.
Read MoreTopics: Contact Center, Customer Experience, Cyber Security, LumenVox