GTA Direct Supplier for Hosted Contact Center Services

About C1

C1 is a proven, services led cloud and applications solution provider that utilizes its intellectual property and unique methodologies to create value for customers and develop progressive solutions that connect people with purpose. Over 6,000 enterprise and mid-market customers trust C1 to achieve their business outcomes with cloud, collaboration, enterprise networking, data center and cybersecurity solutions.

We deliver solutions with a total lifecycle approach, including strategy, design and implementation with professional, managed and support services. C1 holds more than 5,600 technical certifications across hundreds of engineers throughout North America, including three Customer Success Centers.

Hosted Contact Center Services

We understand that developing traditional contact centers can be complex, costly, and time-consuming. By moving to Hosted Contact Center Services, you can benefit from all the rich functionality you require with less complexity and more control.

 

Our hosted contact center solutions are built on Cisco’s trusted architecture – delivering the performance, reliability and efficiency you have come to expect. As a Cisco Gold Partner, we’ve shared Cisco’s cloud vision since the very beginning – working shoulder-to-shoulder with our customers for decades to migrate them to a cloud-hosted contact center infrastructure. In 2021, C1 was recognized as Cisco’s Global Award Winner for Customer Experience Partner of the Year.

Our solutions are efficient, scalable, and rounded out with the ideal blend of our OnGuard Managed Services, professional services and security solutions needed to help our customers achieve their desired – and necessary – business outcomes.

 

Learn More About Hosted Contact Center Services

Master Services Agreement for GTA Direct Services - Hosted Contact Center

Please direct any questions about the contract to:

Todd McKinney
National Account Manager
tmckinney@onec1.com 
678.537.6227